Introduction
Guides and reference to set up SUPREO and get the most out of it in your Discord server.
What is SUPREO?
SUPREO is a support bot for Discord. Members open tickets from a panel — or by messaging the bot directly — and your team answers them in private channels or straight from the dashboard. Around the tickets it adds what a growing server needs: welcome cards, member verification, a honeypot against spam bots and live server stats.
Everything is set up on the dashboard; the guides here take you through it one click at a time. You need the Manage Server permission on a server to configure it.
New to SUPREO?
Set up SUPREO
Invite the bot, tell it who your staff are, and get a working panel in about five minutes.
Create your first ticket panel
Start from a template, point each category at a role, and post the panel to a channel.
Handle your first ticket
What a ticket looks like for the member and for your team, in Discord and on the dashboard.
Where everything lives
Tickets
Routing, staff access, messages, logging, auto-close and everything a ticket does from open to close.
Support hours
Tell members when the team is around, warn or refuse tickets outside those hours.
DM tickets
Let members open tickets by messaging the bot, handled in a separate support server if you like.
Welcome
A welcome card with a generated image, a button to support, and roles given on join.
Verification
Make new members prove they are human, and decide what happens when they do not.
Honeypot
A bait channel that catches spam bots and hacked accounts on their first message.
Server stats
Locked voice channels whose names show your numbers, plus a member growth chart.
Server settings
Language, card colours, roles, members, analytics and the audit log.
Whitelabel bot
Run SUPREO under your own bot's name and avatar.
Commands
Every slash command and what it does.